CRM (Customer Relationship Management)

Give your customers the service they expect by having information easily accessible to your customer service department for quick issues resolution and accurate customer status details. 

Process control features and functions...
Customer Service Master Control
Customer lookup
View all sales orders at a glance
View open sales orders only
View sales orders by style, color, delivery
Cross reference style availability
View open pick tickets
View open return authorizations
View all transactions chronologically
View open follow up cases
Drill down to transaction level from bird eye view
Sales history by year and month with prior year comparisons
Transfer to Accounts Receivable Master Control
To do list

Real time details and reports...
Style lookup
On-hand lookup by warehouse
Open orders by style
Open allocation by style
Open pick tickets by style
Open purchase orders by style
Open RA by style
Immediate available to sell
Future available to sell
Style image lookup

Exceed your customers expectations by enhancing service levels across your entire business with this comprehensive and flexible customer relationship management system. Contact our sales department for detailed information regarding this function and detailed features. Here